idn77 Platform Privacy Notice

This page describes what we collect when you use idn77 and how we keep that data protected. We at idn77 collect personal information only for the purposes of account verification, fraud prevention, payment processing, and regulatory compliance. Your data is encrypted in transit and at rest, and we do not sell your information to third parties.

Our privacy practices apply to all users of idn77, whether you access our platform from Jakarta, Surabaya, Bandung, Medan, or Semarang. We comply with applicable data protection laws in the jurisdictions where we operate. If you have questions about how we handle your data, contact our support team through your account dashboard.

We are transparent about what we collect, why we collect it, and how long we retain it. This notice outlines your rights regarding your personal data and the steps we take to protect your privacy.

What Data We Collect on idn77

We at idn77 collect the following categories of personal data when you create an account and use our platform:

• Identity information: Your full name, date of birth, and government-issued ID number (collected during KYC verification).
• Contact information: Your email address and phone number (used for account recovery and promotional communications).
• Address information: Your residential address (collected during KYC verification and required by law).
• Payment information: Details of your payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account). We do not store full card numbers; instead, we use tokenization to securely process transactions.
• Account activity: Your login history, bets placed, game results, deposits, and withdrawals.
• Device and browser information: Your IP address, device type, operating system, and browser type (used to detect fraud and unauthorized access).
• Cookies and tracking data: We use cookies to remember your preferences and improve your experience on idn77.

We collect this data directly from you when you provide it during account setup, KYC verification, and gameplay. We also collect data automatically through your interactions with our platform.

How We Use Your Data

We at idn77 use your personal data for the following purposes:

• Account management: Creating and maintaining your account, processing your login requests, and managing your profile.
• Payment processing: Processing deposits and withdrawals through your chosen payment method (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank transfer).
• Fraud prevention: Detecting and preventing fraudulent activity, money laundering, and unauthorized access to your account.
• Regulatory compliance: Fulfilling legal obligations under anti-money-laundering (AML) and know-your-customer (KYC) regulations.
• Customer support: Responding to your inquiries, resolving disputes, and providing technical assistance.
• Marketing communications: Sending you promotional offers, bonus notifications, and updates about new games or features (you can opt out at any time).
• Platform improvement: Analyzing user behavior to improve our platform, fix bugs, and develop new features.

We do not use your data for purposes other than those listed above without your explicit consent.

Data Retention and Deletion

We at idn77 retain your personal data for as long as your account is active. After you close your account, we retain your data for a period required by law—typically 5 to 7 years for AML and tax compliance purposes. After this retention period expires, we delete your data from our active systems.

You have the right to request a copy of your personal data or ask for deletion, subject to legal retention requirements. To exercise this right, contact our support team through your account dashboard. We will respond to your request within a reasonable timeframe.

If you request deletion and we are legally required to retain your data (for example, for an ongoing investigation or tax audit), we will inform you of the legal basis for retention and the expected retention period.

Third-Party Data Processors

We at idn77 use third-party service providers to process your data on our behalf. These processors include payment gateways, email service providers, and fraud-detection services. All third-party processors are contractually bound to protect your data and use it only for the purposes we specify.

Our payment processors handle transactions through online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers. These processors may store tokenized payment information to facilitate future transactions. We do not control how these third parties handle your data beyond our contractual agreements with them.

Our servers may be located outside your jurisdiction. By using idn77, you consent to the transfer of your data to countries where our servers are located. We ensure that data transfers comply with applicable data protection laws.

Cookies and Tracking Technologies

We at idn77 use cookies to enhance your experience on our platform. Cookies are small files stored on your device that remember your preferences, login status, and browsing history. We use two types of cookies:

• Essential cookies: Required for the platform to function (e.g., session cookies that keep you logged in).
• Preference cookies: Remember your settings and preferences (e.g., language choice, theme preference).

You can disable cookies in your browser settings, but this may affect your ability to use certain features of idn77. We do not use cookies for targeted advertising or behavioral tracking beyond what is necessary to operate the platform.

Data Security and Encryption

We at idn77 protect your data using industry-standard security measures. All data transmitted between your device and our servers is encrypted using SSL (Secure Sockets Layer) technology. Your password is hashed and never stored in plain text. Payment information is tokenized, meaning your card or e-wallet details are replaced with a secure token that only idn77 can use.

We conduct regular security audits and penetration testing to identify and fix vulnerabilities. Our staff have access to your data only on a need-to-know basis, and all staff are bound by confidentiality agreements.

While we take security seriously, no system is completely immune to breaches. If we detect a security incident that may affect your data, we will notify you promptly and provide guidance on steps you can take to protect yourself.

Your Rights Regarding Your Data

You have the following rights regarding your personal data on idn77:

• Right to access: You can request a copy of all personal data we hold about you.
• Right to correction: You can request that we correct inaccurate or incomplete data.
• Right to deletion: You can request deletion of your data, subject to legal retention requirements.
• Right to opt out: You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or adjusting your account settings.
• Right to data portability: You can request that we provide your data in a portable format that you can transfer to another service.

To exercise any of these rights, contact our support team through your account dashboard. We will respond to your request within a reasonable timeframe, typically within 30 days.

Jurisdiction and Compliance

We at idn77 operate under jurisdiction-restricted access. Our services are available only in jurisdictions where online gaming and sportsbook services are legal. Our privacy practices comply with applicable data protection laws in the jurisdictions where we operate.

If you access idn77 from a jurisdiction where our services are prohibited, you do so at your own risk. We accept no liability for any consequences arising from your use of idn77 in prohibited jurisdictions.

Contact Us About Privacy

If you have questions about our privacy practices, concerns about how we handle your data, or wish to exercise your rights, contact our support team through your account dashboard. You can also reach us via email at the address provided in your account settings.

We are committed to resolving privacy concerns promptly and fairly. If you are not satisfied with our response, you may have the right to lodge a complaint with the data protection authority in your jurisdiction.

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